Lots of parking, access from two major roads as it's located on a busy corner, lots of registers, friendly and helpful employees, clean store
I had a cashier who went out of her way to make sure that I got a product at the price I was told. There was a misleading sign and an associate gave me the wrong information. She made sure that I was taken care of and was very patient. I didn't ask for a manager's help, but she got one anyway and explained the situation. She was able to get the manager to decrease the price due to misleading information. She gave great customer service and went above and beyond. I don't blame the cashier for the price issue. She is only there to scan items and give great customer service in which she did. She's a great cashier.
Had a great experience today! Found what we needed and Steven who rung us up was very kind and helpful. I wish I had the customer service gentleman's name, Steven's manager, who found the Fitbit Blaze for us on the other side of the store!! He went out of his way to assist us and be gracious! AND we walked into a fully stocked store with our 30% off coupon and walked out after $154.33 savings and $40 in Kohl's Cash!!! Awesome! Thanks Kohl's!!!
One Incident today at CSR desk in back where you give something in their hand and they lay it down rather than give it back to you the same way.
Exellent customer service. I can for a pair of shoes and they dodnt have my size for the ones I liked. An employee named Diana went above and beyond to help me out and search all the other locations to find my size.
Very satisfied with store and its service. Some employees act a bit stuffy but overall service is pleasant.
Kohl S Elmhurst is a US Department Store based in Elmhurst, Illinois. Kohl S Elmhurst is located at 303 S Il Route 83, Elmhurst, IL 60126, USA.
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