(2) After experiencing an incident at my home involving lightning/electrical damage and having an unsatisfactory experience with the home owner's insurance company over the matter, I decided to start looking for other insurance plans. I had re-married in the meantime and needed to consolidate plans anyhow. I ended up finding a great deal and informed the David Agency that our time together had drawn to a close. I let them know that I needed to cancel my auto and home insurance plans with them and where to send my prorated credits. That was in August of 2012. They said that they needed some information from my new insurance broker and an "OK" from me. I presented them with both within a day's time. In the meantime, not only did I not receive the prorated credit for my home owner's insurance until the final days of *December* 2012 (after Christmas!?) - but the insurance company managed to keep taking $100+ from my bank account *monthly* for 3 additional months while my David Agency representative was "facilitating" my request to cancel the plan and get me my owed credit.
Their is something called KARMA!
(1) Disclaimer: I feel bad about this item only because my agent that made this error is no longer with us. He passed away soon after this occurred and quite frankly, for that reason, I chose *NOT* to leave the agency as a result of this item and to give them the benefit of the doubt and continue my auto and home insurance plans with them.
They dropped the car off when we were not even on-sight and left it over night in a construction area that left the car covered in filth. This care is kept ALWAYS in a heated garage.
As I explained earlier, I forgave him for this and, in turn, continued to stay with the agency after his unfortunate demise.
I am no longer a client of the David Agency as they have inconvenienced me for the last time. Here are two gigantic bullet points on why I would recommend never turning over insurance responsibilities to this company:
STAY AWAY!! These company are liars. They damage your vehicle and claim they caused no damage, even thought it is on the BOL. The driver also will not allow you to put ALL the damage they caused before ripping the BOL out of your hands and not providing a copy. They dropped my vehicle when they picked it up and they obviously do not know how to load vehicles. Their insurance company, The David Agency (Priscilla in particular) back them up and are con artists as well!! The Sr. Dispatcher is their claims person, Evo and is so RUDE and HANGS up on you.
The entire situation was downright embarrassing! I will go out of my way to tell others to stray *far* from the likes of this insurance agency!
I have been with the David Agency for many years and have worked with many wonderful agents over the years. They have always found a way to offer advice or suggestions on my policies that would allow us to save money and still get the best coverage possible. In the past few years, I have had the pleasure of working directly with Angela Krause. In fact, we had recently purchased two newer vehicles and she worked hard finding us a company with comparable coverage at a much reduced rate. She made the entire process of switching all of our policies over painless. Not only was she quick, but also very pleasant to work with! Thank you so much for all the years of wonderful service!
They caused so much damage and they THINK they will get away with it, but they are not invisible. I would RUN and never give this company 1 cent because they are not worth anything! As you can see in the photos, they literally BURNED rubber to drive the car up the ramp causing the ramp to kick out and the car to drop causing damage. The driver Miklaus does not obviously know how to load a car and then drove the car up backwards onto the ramp.
I was going through a divorce and had to split up my auto insurance policy with my ex as a result. I also sold our house in the process and re-located to a newly purchased home. I informed the agent that I did not want my ex to know of where I was moving to so could he send my ex's half of the pro-rated credit to her address and my half to myself. He said that he understood the dilemma and would certainly do so. Well, fast-forwarding a month or so, I receive a hand-written letter from my ex at my new home - congratulating me on it and my new life, etc.! I called up the agent and reminded him how I had *specifically* asked him to not let my ex know about the new home and he apologized profusely for not only telling her about the purchase of the home but also telling her the town it was purchased in!
Again, Montway and David Agency Insurance company cause damage and claim "nothing happened and no damage was done to the vehicle" NEVER, NEVER use this company!!
The David Agency Insurance is a US Insurance Agency based in Elmhurst, Illinois. The David Agency Insurance is located at 385 N York Rd, Elmhurst, IL 60126, USA.
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